SMS Policy

Effective Date: January 1, 2025

By opting in to receive SMS messages from VG Travel Group LLC you agree to these SMS Terms of Service ("SMS Terms"). These SMS Terms are incorporated by reference into our Privacy Policy. If you do not agree to these SMS Terms, please do not enroll in our SMS program.

  1. Program Description

VG Travel Group LLC uses SMS to send users marketing messages, promotions, transactional notifications (e.g., booking confirmations, delivery updates), and customer service communications. Message frequency may vary depending on your interactions with us.

  1. User Opt-In

By providing your mobile number and opting in (e.g., checking a box, texting a keyword, or otherwise indicating consent), you authorize VG Travel Group LLC. to send you SMS messages to the number provided.

You represent that you are the owner or authorized user of the mobile number you provide and that you are authorized to enroll in this SMS service.

  1. Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan. VG Travel Group LLC. is not responsible for any messaging or data charges incurred by your use of the service.

  1. How to Opt Out

You may opt out of receiving SMS messages at any time by replying STOP to any message. After this, you will receive a confirmation of your opt-out, and you will no longer receive SMS messages from us unless you re-enroll.

To get help, reply HELP or contact our support team at:
                support@vacationgeneie.com

  1. Supported Carriers

Our SMS service is supported by major U.S. carriers including AT&T, Verizon, T-Mobile, and others. VG Travel Group LLC. is not responsible for delayed or undelivered messages due to carrier issues.

  1. Data Privacy & Use

We respect your privacy. SMS opt-in information (such as your phone number and message content) will be handled in accordance with our Privacy Policy, and will not be sold or shared with third parties for their marketing purposes without your consent.

  1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use this service. By opting in, you confirm you meet this requirement.

  1. Modifications

We may revise these SMS Terms at any time. We’ll notify you of any material changes by updating the effective date at the top of this page. Continued use of our SMS service following such changes constitutes your acceptance of the updated terms.

  1. Contact

For additional support or questions regarding this SMS program, contact:

VG Travel Group LLC.
390 Interlocken Crescent, Suite 350

Broomfield, CO 80021
support@vacationgenie.com

303-876-4170

 

Note: This SMS service is optional and not required to make purchases or interact with VG Travel Group LLC.